Missed Appointments & Our Cancellation Policy
We consider it an honor and privilege to be of service & hope for a long and mutually satisfying relationship.
We do understand that there may be extenuating circumstances; however, we request that any cancellation or rescheduling of your appointment be made at least 24 hours in advance. We value your time and hope that you value ours! Missed appointments or appointments cancelled less than 24 hours in advance affect us all and prevent us from being able to serve others in need. Because of this, we have created a cancellation and missed appointment policy outlined here.
You will be charged 50% of your office visit for a missed appointment or appointments not cancelled at least 24 hours in advance of the scheduled visit. If you are new to our practice and cancel or are a no-show within 24 hours of your first visit and wish to reschedule, full payment for the office visit will need to be made at the time of rescheduling.
We provide reminder calls before your appointment as a courtesy. You are responsible for remembering scheduled appointments. Stating that you did not receive a reminder call or that the call was made after the 24-hour deadline, does not make your missed or cancelled appointment an exception. We appreciate your consideration of our time and will express the same consideration for yours.